Frequently Asked Questions

Everything you need to know about shopping with SVP Sports

Are the products sold on SVP Sports authentic?

Yes, we guarantee that all products sold on our website and in our stores are 100% authentic. we source our inventory directly from the brands or authorized distributors.

What is your return policy?

We offer a 30-day return policy on most items. Products must be in their original, unworn condition with all tags attached and in the original packaging. Please note that certain clearance items may be final sale.

How long does shipping take?

Orders are typically processed within 1-3 business days. Domestic shipping usually takes an additional 3-7 business days depending on your location and the selected shipping method.

Can I exchange an item I purchased online at a retail store?

Yes, online purchases can be exchanged or returned at any of our physical retail locations, provided you have the original digital receipt and the items meet our return criteria.

Do you offer international shipping?

Currently, we primary focus on shipping within Canada. Please check our shipping policy page for any updates regarding international delivery availability.

What payment methods do you accept?

We accept all major credit cards including Visa, Mastercard, and American Express, as well as digital payment options like PayPal and Apple Pay.